Terms of service
Welcome to KURA COUTURE
Grace in Every Wear
Welcome to KURA COUTURE. We are delighted to have you as part of our community.
These Terms of Service ("Terms") govern your access to and use of the KURA COUTURE website, products, services, and any purchases made through our online store. By visiting our website, creating an account, or placing an order, you agree to be bound by these Terms, together with our Privacy Policy, Shipping Policy, and Return & Refund Policy.
If you do not agree with these Terms, please refrain from using our website or purchasing our products.
1. Eligibility
By using our website, you confirm that:
- You are at least 18 years of age or are using this website under the supervision of a parent or legal guardian.
- The information you provide is accurate, complete, and up to date.
- You will use this website only for lawful purposes.
2. Products
KURA COUTURE specializes in premium women's fashion.
We strive to display our products as accurately as possible. However:
- Product colours may vary slightly due to lighting, photography, screen settings, or device display.
- Handcrafted embroidery, prints, lace work, and fabric textures may have slight natural variations.
- Such minor variations are not considered manufacturing defects.
All products are subject to availability.
We reserve the right to discontinue or modify any product without prior notice.
3. Pricing
All prices displayed on our website are in Indian Rupees (INR).
Prices are subject to change without prior notice.
While every effort is made to ensure pricing accuracy, KURA COUTURE reserves the right to correct any pricing errors and cancel orders placed with incorrect pricing.
4. Orders
Placing an order constitutes an offer to purchase.
Your order is confirmed only after:
- Payment has been successfully received (for prepaid orders), or
- Your order has been accepted for Cash on Delivery (where available).
KURA COUTURE reserves the right to refuse, cancel, or limit any order due to:
- Product unavailability
- Pricing or technical errors
- Suspected fraudulent activity
- Misuse of promotional offers
- Incomplete or inaccurate customer information
If payment has already been received for a cancelled order, a full refund will be processed.
5. Payments
We accept secure online payments through trusted payment partners such as Razorpay.
We do not store your debit card, credit card, UPI PIN, CVV, or banking credentials.
All payment transactions are encrypted and securely processed by our payment gateway partners.
6. Shipping & Delivery
Orders are processed within our standard processing time.
Estimated delivery timelines are provided for convenience and may vary due to:
- Courier delays
- Weather conditions
- Public holidays
- Festivals
- Natural disasters
- Circumstances beyond our control
Once your order has been handed over to the courier partner, delivery timelines are managed by the respective courier service.
7. Returns, Refunds & Exchanges
Returns, refunds, and exchanges are governed by our Return & Refund Policy.
Customers are encouraged to read the policy carefully before placing an order.
8. Size Guide
We strongly encourage customers to review the Size Chart available on each product page before placing an order.
If you require assistance selecting the correct size, our customer support team will be happy to assist you before purchase.
9. Promotions & Discount Codes
From time to time, KURA COUTURE may offer promotional discounts or coupon codes.
Unless otherwise specified:
- Only one promotional code may be used per order.
- Discount codes cannot be exchanged for cash.
- Promotional offers cannot be applied to previous purchases.
- KURA COUTURE reserves the right to modify or withdraw promotions without prior notice.
10. Intellectual Property
All content on this website, including but not limited to:
- Logo
- Brand name
- Product photographs
- Graphics
- Videos
- Product descriptions
- Website design
- Marketing materials
are the exclusive intellectual property of KURA COUTURE.
No content may be copied, reproduced, distributed, published, or used without prior written permission.
Unauthorized use may result in legal action.
11. Customer Responsibilities
By using our website, you agree not to:
- Provide false information.
- Misuse discount codes.
- Place fraudulent orders.
- Interfere with website security.
- Copy or reproduce website content.
- Attempt unauthorized access to our systems.
KURA COUTURE reserves the right to suspend or terminate accounts involved in misuse or fraudulent activities.
12. Third-Party Services
Our website is powered by Shopify.
Payments are securely processed through trusted payment partners.
Courier services are provided by independent logistics partners.
While we carefully select our partners, KURA COUTURE is not responsible for delays, interruptions, or technical issues arising from third-party services beyond our control.
13. Limitation of Liability
To the maximum extent permitted by applicable law, KURA COUTURE shall not be liable for:
- Delays caused by courier services.
- Temporary website interruptions.
- Minor product variations as described in these Terms.
- Indirect or consequential losses resulting from the use of our website or products.
Nothing in these Terms limits any rights available to consumers under applicable Indian law.
14. Privacy
Your privacy matters to us.
Our collection, storage, and use of personal information are governed by our Privacy Policy, which forms part of these Terms.
15. Changes to These Terms
KURA COUTURE reserves the right to modify these Terms at any time.
Any updates will be published on this page together with the revised "Last Updated" date.
Continued use of our website following any changes constitutes acceptance of the updated Terms.
16. Governing Law
These Terms of Service shall be governed by and interpreted in accordance with the laws of India.
Any dispute arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the competent courts located in Pathanamthitta, Kerala, India.
17. Contact Us
If you have any questions regarding these Terms of Service, please contact us:
Admin Support
📞 +91 6238973483
📍 Ranni, Pathanamthitta, Kerala – 689675, India
Thank you for choosing KURA COUTURE.
We are honoured to be part of your style journey and remain committed to providing premium fashion, exceptional quality, and trusted customer service.